Topic for discussion: How to create long lasting relationships with clients and installer's

Over the years I have found that the best way to create and maintain a long lasting relationship with a client or furniture installer is to bake brownies or chocolate chip cookies!! Once I have delivered a cookie tray to a clients office or to a job site to project manage an installation, the first words out of everyone's mouth is "YEAH here comes the cookie lady!!!" It has made such a boost in my career because everyone wants some. I just recently visited a clients office and an installer that had been on a job 6 years ago with me asked "What no brownies...."

So to say the least for a little out of pocket expenses and some evening labor one can leave a really lasting impression on others! Try it sometime and you will see...people will remember you and want you back!!!

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